Meet Your New Teammate: AI

Do Exercise

1) Note down which Generative AI tool you will be mainly using for this program (we recommend ChatGPT 4.0 for this course, but 3.5 will suffice, as will other general Generative AI tools like Google Gemini)

2) Type in the following prompt: “Give me 5 examples of ways you can help me do my work more efficiently” and record the parts of it's answers you intend to act on.

The AI Restaurant

Do Exercise

1) Identify one process in your work that could benefit from behind-the-scenes AI, like improving customer recommendations or forecasting sales trends.

2) Explore an AI tool that offers predictive analytics or personalization features relevant to your work. Note how it could enhance your strategy or customer experience.

3) Share insights on the potential impact of behind-the-scenes AI with your team. Discuss how integrating these tools could elevate your business operations or customer engagement.

AI You Interact With

Do Exercise

1) Think of a task you would like AI to perform. If you were to perform this task yourself what steps would you take?

2) Which type of AI (Conversational AI, Generative AI or Co-Pilot) would be best at performing this task?

I Understand Perfectly

Do Exercise

1) Ask AI to give you an example of a prompt that it would have difficulty interpreting and answering well. Note down it's answer.

2) Attempt to rewrite the prompt in a way you think AI would be able to answer more easily.

3) Ask AI to reword the initial prompt it suggested, and compare it's answer with yours

Prompt Engineering Made Easy

1) Ask AI a very broad question about a complex topic you are interested in and know something about – for example "tell me about the history of the United States." - What are your observations about its answer?

2) Using the steps described in this lesson, refine your question progressively. Note how the AI responses change as your prompts get more specific and structured. Note down what this in terms of how you will approach prompting going forward.

AI is Often Wrong but Usually Useful

For this exercise you have already been primed to be skeptical, but try to imagine yourself approaching AI as a beginner…

Pick a topic you know little about and ask AI to give you a 200 word article about it. Give it a Grade from A+ to F. Did it seem accurate, did it appear to emphasize the right things, and did it appear to miss key facts?

Now repeat the exercise for a topic you have pretty deep expertise in. Do you see inaccuracies, or key things it missed?

Note down any differences you notice regarding how you responded to the article.